Privacy Policy for Manai

Last Updated: December 25th, 2024

For the purposes of this Privacy Policy, "the Service" refers to the Manai app and associated features provided by Manai, including but not limited to the generation of personalized guided manifestation audios, account management, and billing functionality.

1. Information We Collect

Manai collects personal information provided by users during the account creation process and when using the Service. This may include but is not limited to:

  • Personal identification information (e.g., name, email address)
  • Usage data (e.g., interactions with the Service)

2. How We Use Your Information

We may use the information collected for the following purposes:

  • Providing and maintaining the Service
  • Personalizing user experience and content
  • Improving our products and services
  • Analyzing usage trends and preferences
  • Communicating with users
  • Preventing fraud and ensuring security

3. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With your consent
  • With service providers for operational purposes
  • For legal compliance or enforcement
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Measures include but are not limited to granting the least privilege to our employees or contractors in order to carry out their jobs, in addition to following best practices in database management, such as making regular backups.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

In addition, we use OpenAI's Chat Completions API to generate the audio scripts, and OpenAI keeps all exchanged messages for 30 days before automatic deletion. They do this to monitor for abuse or misuse of their API.

6. Billing and Payment Processing

We use Apple App Store and Google Play to manage billing and payment processing. When you make a purchase through our Service, you may be required to provide payment and billing information directly to either of these stores.

Your use of the Apple App Store or Google Play is governed by their terms of service and privacy policies, and we encourage you to review their policies before providing payment information.

7. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.

9. Your Data Protection Rights

Under applicable data protection laws, including GDPR, CCPA, PIPEDA, LGPD, PDPA, and APPs, you may have the following rights:

  • The right to access personal data we hold about you.
  • The right to request correction of inaccuracies in your personal data.
  • The right to request erasure of your personal data, also known as the "right to be forgotten".
  • The right to restrict processing of your personal data.
  • The right to data portability, allowing you to obtain and reuse your personal data for your own purposes.
  • The right to object to processing of your personal data under certain circumstances.
  • The right to withdraw consent at any time, where applicable.
  • The right to lodge a complaint with a supervisory authority regarding our processing of your personal data.

10. Data Controllers and Processors

For the purposes of data protection laws, Manai acts as the data controller for the personal information collected through the Service. This means that Manai determines the purposes and means of processing personal data.

Some processing activities may be carried out by third-party service providers acting as data processors on behalf of Manai. These processors are contractually bound to process personal data only as instructed by Manai and to implement appropriate security measures to protect personal information.

If you have any questions about the roles and responsibilities of data controllers and processors, please contact us.

11. Contact Information

If you have any questions about this Privacy Policy or your data protection rights, please contact us at support@manai.app